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Independent SASSA guide

SASSA Offices and Visits

How to prepare for an office visit and what documents or information may be useful.

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Preparing for a SASSA office visit

Not every issue requires an office visit, but some people still need one. Before travelling, list the specific question you need answered and gather the documents relevant to that issue.

Good preparation usually includes an ID document, any reference number, and copies of records connected to the problem you are discussing.

Need official action?

This page explains the topic but cannot alter an application, payment, appeal or contact record. Use a recognised official SASSA service whenever personal grant data must be changed.