SRD SASSA Status Check

The Social Relief of Distress Grant

The Social Relief of Distress Grant (SRD Grant) is administered in terms of section 32 of the Social Assistance Act, 2004 (Act No. 13 of 2004) and is implemented with the concurrence of the Minister of Finance. The Social Relief of Distress Grant (SRD Grant) is meant for South African Citizens, Refugees, Asylum Seekers and Special Permit Holders who are between the ages of 18 and 60 years, who have insufficient means, who do not receive social grants on behalf of herself/ himself or who are not contributing to or eligible for UIF payment, and have no financial support from any other source.

Applicants or their proxy will need to confirm or provide the below information to enable SASSA to consider their application

• Confirmation that they have read and accepted the clauses in the Declaration and Consent Documents
• Personal Details
• Mobile Number (cell phone number)
• Employment Information and Lifestyle Sustainability Information
• Banking Information

Important to note

Please note that all information will be provided electronically and there is no need to upload any documentation. Please ensure that you provide SASSA with a Mobile Number (cell phone number) where we can reach you to provide you with feedback on the status of your application. You can also obtain the status of your application on this website. Should your application be declined, you will have the right to appeal the SASSA decision by lodging an appeal with the Department of Social Development for each month your application was declined. The process to lodge an appeal will be provided with the notification that your application has been declined. Failure to request appeal for each month that the application is declined will result in the original decision sustained.

Update your grant application

All active SRD R370 grant applications or reapplications made since April 2022 will automatically be considered for each month until March 2023. Existing applicants can update their responses to the screening questionnaire here, at any time, should their circumstances change or to correct errors.

How do I apply for this SRD Grant

Or you can use the following channel:

• WhatsApp: 082 046 8553

You only have to apply once via this web site or the above WhatsApp number and not many times on every channel.
SASSA will only process one application received from each applicant.

Asylum Seekers and Special Permit Holders

Application status (SASSA Status Check)

My application status

Reconsideration status check: May 2020 to March 2022

Reconsideration processing for the period May 2020 to March 2022 has been completed and no new applications will be considered for this period.

Lodging an appeal

If your application was declined for any period from April 2022, you may submit an appeal by accessing the DSD appeals website

How do I change my contact details

How do I change my banking details

If you are an approved beneficiary of the SASSA SRD R370 Grant and you wish to change your banking details, please submit your ID Number below. An SMS containing a secure link, unique to you, will be sent to the mobile phone number with which you registered during application. Click on the link in the SMS and follow the instructions carefully. Should you select payment into a bank account, please ensure that you are the owner of the account. SASSA cannot pay your grant into another person’s bank account. Should you select the money transfer option via one of the major banks, please ensure that the mobile phone number on which you received the SMS is registered in your name. SASSA cannot pay your grant into a mobile phone number which is registered to another person. Please also note that the new banking details will only be used for future payments, after verification.

Request Names and Surname Update

Applicants who’s SRD Grant application was declined based on incorrect names and surname information provided, can complete the fields below and request that their information be updated. Please ensure that you enter your ID Number, names and surname exactly as it appears in your South African green ID Document or on your Smart ID Card. Your names and surname will only be updated if it matches your details on the Department of Home Affairs database.

Cancel my Application

If your conditions changed so that you no longer need or qualify for the special Covid-19 Social Relief of Distress Grant, you may cancel your application by clicking on the button below.

Reinstate my canceled application

If you previously canceled your special Covid-19 Social Relief of Distress Grant, but would like to reinstate it, please click on the button below.

SASSA Contact Details

QUERIES AND CONTACT

For any further queries, please contact SASSA directly:
Contact the SASSA Toll Free Call centre on: 0800 60 10 11
Contact the SASSA Head Office on: 012 400 2322
Email SASSA Head Office at: Grantsenquiries@sassa.gov.za
Contact details of SASSA offices across the country: SASSA offices

Contact SASSA Offices in all Province (addresses, telephone numbers and email addresses)

If you have a query with regards to any of the SASSA social grants, you may Contact SASSA via telephone, email or by visiting your nearest SASSA branch. Here is how you can get hold of SASSA:

Contact your nearest SASSA branch by scrolling down to your province below:

EASTERN CAPE

Contact SASSA Regional Office

• Physical address: BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200
• Postal address: Private Bag X9001, Chiselhurst, East London, 5200
• Telephone: 043 707 6300 / 043 707 6472 / 043 707 6335
• Fax: 043 707 6481 / 043 707 6487
• Email: GrantsEnquiriesEC@sassa.gov.za / ECCustomerCare@sassa.gov.za
• Office hours: Monday to Friday, 8am to 5pm

FREE STATE

Contact SASSA Regional Office

• Physical address: African Life Building, 75 St Andrew Street, Bloemfontein
• Postal address: Private Bag X20553, Bloemfontein, 9300
• Telephone: 051 410 8339 / 051 410 0804 / 051 410 0805
• Fax: 051 409 0862
• Email: GrantsEnquiriesFS@sassa.gov.za

GAUTENG

Contact SASSA Head Office

• Physical address: SASSA House, 501 Prodinsa Building, cnr Steve Biko and Pretorius Street, Pretoria
• Postal address: Private Bag X55662, Arcadia, Pretoria, 0083
• Telephone: 012 400 2000
• Fax: 012 400 2257
• Email: GrantsEnquiries@sassa.gov.za

Contact SASSA Offices

• Physical address: Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152 (Telephone: 012 730 0325)
• Physical address: Hoofdt Street, Roodepoort, Johannesburg, 1725 (Telephone: 011 241 8300)
• Physical address: Luthuli Street, Dobsonville, Soweto, 1863 (Telephone: 011 989 5806)
• Physical address: Sisulu Street, Orlando West, Johannesburg, 1804 (Telephone: 080 060 1011)
• Physical address: 7286 Pela Main Rd, Orlando West, Soweto, 1804 (Telephone: 080 060 1011)
• Physical address: 197 Church Street, Grand Central, Midrand, 1685 (Telephone: 011 545 5900)
• Physical address: 87 Elston Avenue, Benoni, 1500 (Telephone: 081 815 1197)
• Physical address: 8 Protea Avenue, Lenasia, Johannesburg, 1821 (Telephone: 080 060 1011)
• Physical address: 29 Catlin Street, Germiston, 1400 (Telephone: 011 776 8049)
• Physical address: 18A Grey Avenue, Vereeniging, 1930 (Telephone: 016 430 0900)
• Physical address: 34 Galloway Street, Meyerton, Vereeniging, 1960 (Telephone: 016 360 4202)
• Physical address: 27 Court Street, Nigel, 1490 (Telephone: 080 060 1011)
• Physical address: Khumalo Street, Spruit, Johannesburg, 1426 (Telephone: 080 060 1011)
• Physical address: 11 Fourth Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208 (Telephone: 080 060 1011)
• Physical address: 32 President Street, Fochville, Johannesburg, 2515 (Telephone: 080 060 1011)
• Physical address: Corner CR Swart Drive and, Pretoria Rd, Kempton Park Cbd, Kempton Park, 1619 (Telephone: 080 060 1011)
• Physical address: 20 6th Ave, Springs New, Springs, 1560 (Telephone: 080 060 1011)
• Physical address: Palladium Street, Carletonville, 2500 (Telephone: 080 060 1011)
• Physical address: 90 Loveday Street, Johannesburg, 2000 (Telephone: 080 060 1011)
• Physical address: Shop 44, Farmbel, 46 Kruger Street, Erasmus, Bronkhorstspruit, 1020 (Telephone: 013 935 8200)
• Physical address: Mahube Valley, Pretoria, 0147 (Telephone: 066 142 5630)
• Physical address: Mabe Business Park, 17 6 Kgwebo Road, Waterval East, Rustenburg, 0300 (Telephone: 014 591 9940)
• Physical address: 11 Tom Street, Primindia, Brits, 0250 (Telephone: 012 400 2000)

KWAZULU-NATAL

Contact SASSA Office

• Physical address: 1 Bank Street, Pietermaritzburg, 3201
• Postal address: Private Bag X9146, Pietermaritzburg, 3201
• Telephone: 033 846 3300
• Fax: 033 846 9595
• Email: GrantsEnquiriesKZN@sassa.gov.za
• Office hours: Monday to Friday, 7:30am to 4:30pm

Contact SASSA Offices

• Physical address: Mduduzi Msomi Road, P section, KwaMashu (Telephone: 033 846 3400)
• Office hours: Monday to Friday, 7:30am to 4:00pm

LIMPOPO

Regional Office

• Physical address: 43 Landros Mare Street, Polokwane, 0699
• Postal address: Private Bag X9677, Polokwane, 0700
• Telephone: 015 291 7509
• Fax: 015 291 7416
• Email: GrantsEnquiriesLIM@sassa.gov.za / CustomerCareLim@sassa.gov.za

MPUMALANGA

Regional Office

• Physical address: 18 Ferreira Street, Nelspruit Reserve 133-Ju, Mbombela, 1200
• Postal address: Private Bag X11230, Nelspruit 1200
• Telephone: 013 754 9380 / 013 754 9428 / 013 754 9446
• Fax: 013 754 9501
• Email: GrantsEnquiriesMP@sassa.gov.za

SASSA Offices

• Physical address: 89 Scheeper Street, Belfast, 1100 (Telephone: 080 060 1011)
• Physical address: Schoemansdal, 1331 (Telephone: 013 753 5458)
• Physical address: 17A Murray St, Ermelo, 2350 (Telephone: 080 060 1011)
• Physical address: Emzinoni, Bethal, 2309 (Telephone: 017 801 1694)
• Physical address: Thulamahashe-A, Thulamahashe, 1365 (Telephone: 080 060 1011)
• Physical address: Klip Street, Groblersdal, 0470 (Telephone: 080 060 1011)
• Physical address: Verena-C, Langloood (Telephone: 080 060 1011)

NORTH WEST

Regional Office

• Physical address: SASSA House, University Drive, Mmabatho 2735
• Postal address: Private Bag X44, Mmabatho, 2735
• Telephone: 018 388 4006
• Fax: 086 611 9740
• Email: GrantsEnquiriesNW@sassa.gov.za / sassanwqueries@net1.com
• Office hours: Monday to Friday, 9am to 5pm

NORTHERN CAPE

Regional Office

• Physical address: 95-97 Du Toitspan Road, Kimberley, 8300
• Postal address: Private Bag X6011, Kimberley, 830
• Telephone: 053 802 4919
• Fax: 053 832 5225
• Email: GrantsEnquiriesNC@sassa.gov.za
• Office hours: Monday to Friday, 7:30am to 4pm

SASSA Offices

• Physical address: Deben, 8460 (Telephone: 080 060 1011)
• Physical address: Le Roux St, Newtown, Calvinia, 8190 (Telephone: 027 341 1070)
• Physical address: Williston, 8920 (Telephone: 053 391 3638)
• Physical address: Albany Building, First Street, Industrial Site, Mahikeng, 2745 (Telephone: 018 397 3826)
• Physical address: 31 Scott St, Upington, 8800 (Telephone: 054 461 2962)

WESTERN CAPE

Regional Office

• Physical address: Golden Acre, 9 Adderley St, CBD, Cape Town, 8001
• Postal address: Private Bag X9189, Cape Town, 8000
• Telephone: 021 469 0235
• Email: GrantEnquiriesWC@sassa.gov.za
• Office hours: Monday to Friday, 8am to 5pm

SASSA Offices

• Physical address: Petrusa St, Belgravia, Cape Town, 7530 (Telephone: 021 944 7700)
• Physical address: 50 Queen Victoria St, Cape Town City Centre, Cape Town, 8000 (Telephone: 021 481 9736)

OPERATING HOURS

Most SASSA branches are open on Monday to Friday between 7:30am and 8am each morning and close between 4:30pm and 5pm each afternoon (the exact opening and closing times differ between each branch). SASSA branches are only open on weekdays, and are closed on weekends and public holidays.

Please note that there will likely be a long queue of applicants visiting SASSA branches each day, so it is strongly advised to arrive early in the morning (before the office opens) to ensure you will be seen by a SASSA officer that day. Take along some water, snacks and if you have one, a small fold up chair, to ensure you are comfortable during your wait.

If you are unable to visit the SASSA office yourself, due to being too sick, old or disabled, you may have a family member or friend apply/ visit the branch for you.