Independent SASSA information websiteNot affiliated with SASSA or the South African Government
Independent SASSA guide

SASSA Contact Details

Official contact routes, office preparation and safe ways to ask for help.

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How to contact SASSA efficiently

Before you contact SASSA, prepare the exact issue, the affected month, your ID details and any relevant reference. Better preparation leads to better support conversations.

SASSA's toll-free enquiries number is 0800 60 10 11. For general online support, use recognised official channels rather than random social-media pages.

Need official action?

This page explains the topic but cannot alter an application, payment, appeal or contact record. Use a recognised official SASSA service whenever personal grant data must be changed.