Call Centre Agent

Introduction

The purpose of this role

Is to make a positive impact not only to your life, but also to the lives of our members, who are the lifeblood of our business and the reason for our existence.

Join LegalWise as a Sales Call Centre Agent – Where Your Voice Builds Success!

Are you ready to bring your energy, empathy, and communication skills to a company that values excellence and people-first service? LegalWise is on the lookout for passionate and driven Sales Call Centre Agents to join our team!

What You’ll Be Doing:

As a Call Centre Agent, you’ll play a crucial role in engaging with clients in a telesales environment. You’ll be the voice that represents our brand—offering support, providing product knowledge, and creating a top-tier customer experience.

Your responsibilities will include:

  • Communicating with clients via phone in a professional and engaging manner.
  • Meeting and exceeding sales targets.
  • Resolving customer queries and issues effectively.
  • Accurately logging calls and maintaining records.

Required Experience & Qualification

We believe success starts with the right people. Do you have what it takes?

  • Completed Matric/Grade 12 certificate (essential)
  • Previous call Centre or telesales experience essential
  • Fluent in English/Afrikaans and an African language
  • Excellent communication and time management skills
  • Strong customer service orientation

Interested?

If you have what it takes to be successful in this role, then we look forward to receiving your application!

LegalWise is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. LegalWise has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.

Please note that LegalWise applies all recruitment and selection processes to the requirements of the EE plan and is committed to transformation.

If you haven’t received feedback from us within two weeks of submitting your application, please consider it unsuccessful

APPLY HERE

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